Terms of Service for Ankra Studios

Last Updated: 19 February 2025

Welcome to Ankra Studios! These Terms of Service (“Terms”) govern your use of our website and the graphic design services we provide. By accessing our website or engaging with our services, you agree to these Terms. If you do not agree, please refrain from using our website or services.

1. Acceptance of Terms

By using our website or engaging Ankra Studios for services, you confirm that you have read, understood, and agreed to these Terms. These Terms form a legally binding agreement between you (“Client”) and Ankra Studios (“Studio,” “we,” “us,” or “our”).

2. Services Offered

Ankra Studios specializes in:

Graphic Design (e.g., logos, branding, marketing materials)

Digital Design (e.g., social media graphics, web design)

Print Design (e.g., brochures, posters, packaging)

Other creative services as agreed upon.

3. Client Responsibilities

Accurate Information: You agree to provide accurate and complete information required for your project.

Timely Feedback: You agree to provide timely feedback and approvals to avoid project delays.

Content Ownership: You confirm that any materials provided to us (e.g., images, text) are owned by you or you have the necessary rights to use them.

Payment: You agree to pay all fees as outlined in the project proposal or invoice.

4. Project Process

Consultation: We begin with a consultation to understand your needs and provide a proposal.

Proposal: A detailed proposal, including scope, timeline, and cost, will be provided for your approval.

Approval: Once the proposal is approved, we require a deposit to commence work.

Revisions: We include [insert number] rounds of revisions in our standard package. Additional revisions may incur extra charges.

Delivery: Final deliverables will be provided upon full payment.

5. Fees and Payment

Deposit: A non-refundable deposit of [insert percentage]% is required to start the project.

Payment Schedule: Payments are due as outlined in the proposal or invoice.

Late Payments: Late payments may incur interest at a rate of [insert percentage]% per month.

Currency: All fees are in South African Rand (ZAR) unless otherwise stated.

6. Intellectual Property

Client Ownership: Upon full payment, the Client owns the final deliverables. Ankra Studios retains the right to showcase the work in our portfolio unless otherwise agreed in writing.

Studio Ownership: Ankra Studios retains ownership of all preliminary designs, concepts, and working files unless otherwise agreed.

Third-Party Assets: If third-party assets (e.g., stock images, fonts) are used, the Client is responsible for obtaining the necessary licenses.

7. Cancellation and Refunds

Cancellation by Client: If the Client cancels the project after the deposit is paid, the deposit is non-refundable.

Cancellation by Studio: Ankra Studios reserves the right to cancel a project due to unforeseen circumstances. In such cases, a pro-rata refund will be issued for any work not yet completed.

Refunds: Refunds are not provided for completed work or deliverables.

8. Limitation of Liability

Ankra Studios shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability for any claim shall not exceed the total fees paid by the Client for the specific project.

9. Confidentiality

Ankra Studios agrees to keep all Client information confidential unless required by law to disclose it.

10. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be resolved through negotiation, mediation, or arbitration in [insert city/province], South Africa.

11. Amendments

We reserve the right to update these Terms at any time. Any changes will be posted on this page, and your continued use of our website or services constitutes acceptance of the updated Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Email: info@ankrastudios.com

Phone: +27 79 799 4657

By using our website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.